0 viewsTalent
Alessandra A. — Junior Bilingual Customer Support Specialist from Peru

Alessandra A.

Junior Bilingual Customer Support Specialist

Peru 2-3 years
Open to offersNew to Platform
Languages
EnglishSpanish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Alessandra R. is a dedicated bilingual professional from Peru with a robust focus on Customer Support and English–Spanish Bilingual Communication. With over three years of experience, she excels in providing empathetic, real-time interpretation in high-pressure medical environments as a Medical Interpreter at Teleperformance. Her role involved maintaining confidentiality while handling complex information with precision. Alessandra's ability to manage a high volume of calls remotely demonstrates her Remote Work & Self-Management skills. At Taos Valley Lodge, she enriched her hospitality experience as a Front Desk Associate, delivering professional customer service and managing reservations for international guests. Her proficiency in Active Listening and Empathy ensures that customer interactions remain positive and effective. Currently pursuing a bachelor's degree in architecture and interior design, she continues to enhance her analytical and communication abilities.

Experience

  • FRONT DESK ASSOCIATE

    Taos Valley Lodge · 2025 — 2026
    Offered customer support within an English-speaking setting for international guests. Handled reservations alongside guest inquiries and problem resolution. Delivered empathetic service while addressing customer requests and concerns. Managed various tasks concurrently in a fast-paced hospitality context. Enhanced communication skills through regular interactions with guests and team members while collaborating with colleagues to facilitate positive experiences.
  • MEDICAL INTERPRETER (ENGLISH - SPANISH)

    Teleperformance · 2022 — 2024
    Executed real-time interpretation for healthcare professionals and Spanish-speaking patients in critical medical situations. Ensured accuracy in communication while upholding confidentiality and professionalism. Applied active listening and attention to detail to convey messages accurately. Supported individuals in emotionally sensitive environments with empathy and patience. Maintained productivity and quality standards while working remotely and handling a high volume of calls.

Skills & Expertise

Education

  • Bachelor's degree in architecture and interior design (In Progress)
    Toulouse Lautrec, Peru

Interested in this professional?

Sign in as an employer to save this profile or invite Alessandra A. to a job.

Sign in as an employer