Alet K.
Mid-Level HR and Customer Service Specialist
Open to offersNew to PlatformAbout
Alet K. is a seasoned bilingual HR and customer services professional distinguished by her expertise in the agricultural, banking, and telecommunications sectors. Her profound understanding of people management, HR processes, and labor laws enables her to address employee-related issues with fairness and professionalism. Alet's career highlights include her role as an HR Officer and Cold Room Manager at Metsi Berries, where she oversaw HR operations and managed cold storage logistics. Previously, she served as a Compliance Officer at Ozblu, ensuring adherence to food safety standards and managing product intake systems. Her tenure at Nedbank as a Cash Settlements Controller involved running departmental operations and meeting daily deadlines. Her rich professional history is further complemented by roles in office administration, team leadership, and sales across various companies. Alet's skills include time management, statistical analysis, and report compilation, all supported by her proficiency in Netsuite, Device Magic, and MS Office Suite.
Experience
HR Officer & Cold room Manager
Metsi Berries · 2022 — 2026Managed HR activities and operations in the Cold room, including employee onboarding and attendance tracking. Conducted productivity assessments and provided training. Administered contracts, pay runs, and monthly reporting, while addressing queries. Evaluated training needs, performed performance reviews, and handled disciplinary actions. Oversaw pallet inspections and scheduled transport operations within the cold room.Compliance Officer
Ozblu · 2022 — 2022Oversaw compliance with food safety and health standards on the farm. Conducted daily and weekly inspections for proper documentation and record-keeping. Managed the uploading of documents and completion of daily reports on Device Magic. Handled pallet capturing, printing of stickers, and ensured readiness for transport. Updated cold room staff on intake and quality changes, as well as prepared for audits.Office Duties
Cash For Scrap · 2021 — 2022Performed various office tasks including sales activities, database updates, filing, preparation of payslips, and reporting.Sales and Transport documents
All Prop Sa · 2020 — 2021Generated transport documents and signed related paperwork. Managed monthly rental invoicing, addressed client complaints, and provided updates through monthly reporting.Office Administrator/Co-Ordinator
Lalele Crocodile Farm · 2019 — 2020Ensured efficient office operations by handling invoicing, customer liaison, and monthly financial reporting. Managed payments, office administration tasks, timesheets, staff files, and disciplinary procedures. Oversaw duty rosters, payslips, and licensing requirements.HR Administrator
BRCT Supply Services · 2015 — 2018Conducted site inspections and managed customer liaison while preparing monthly reports. Handled timesheets, staff files, and disciplinary procedures, as well as audit preparation and order management.Cash Settlements Controller
Nedbank · 2007 — 2013Directed department operations, ensuring timely completion of daily transactions. Managed retail and wholesale settlement sign-offs, account balancing and reconciliation, and payment releases. Administered HR/IR matters and conducted performance assessments alongside monthly reporting.Co-Ordinator
Javing Textiles · 2006 — 2007Coordinated the shipment and delivery of orders while maintaining and updating planning sheets. Prepared monthly reports and liaised with customers, planners, and suppliers.Call Centre Team Leader
Cell C · 2002 — 2006Managed a team of 10 call center agents, focusing on supervision and query resolution. Conducted quality assessments, coaching, mentoring, training, and performance evaluations. Produced monthly reports and handled disciplinary actions while liaising with clients.Sales Consultant
Marcus Evans · 2001 — 2002Engaged in sales activities, managing customer relationships and transactions.Personal Assistant
Switchboard Exchange · 1999 — 2001Provided administrative support in a personal assistant capacity.Receptionist
Terblanche Cartridge · 1998 — 1999Executed receptionist duties, managing front desk communications and customer inquiries.Duty Controller
Flight Operation Support Services · 1996 — 1998Oversaw operational duties in a duty controller role.
Skills & Expertise
Education
- Junior/Middle Management CertificateMillpark Business College · 2009 — Present
- MatricBrandwag High School · — — 1995
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