0 viewsTalent
Alex B. — Mid-Level Cruise Line Restaurant Supervisor from Philippines

Alex B.

Mid-Level Cruise Line Restaurant Supervisor

Philippines 6+ years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Alex B. is a seasoned professional transitioning from a rewarding eight-year career in the hospitality industry to the digital realm as a Virtual Assistant. His extensive background with international cruise lines, notably with MSC Cruise Line in Sorrento, Italy, underscores his expertise in guest services and operational excellence. As a Restaurant Supervisor, Alex managed dining operations, trained personnel, and ensured high standards of service and guest satisfaction. His skills in organizational management and task efficiency were further honed during his tenure as a Waiter, where he excelled in order management and customer interface. Alex's commitment to quality and reliability, paired with his strong customer service and communication skills, positions him as a dependable asset in fast-paced environments. His academic foundation in electrical engineering and maritime studies complements his practical experience, equipping him with diverse capabilities needed for virtual assistance. Through continuous learning, Alex aims to provide high-quality support tailored to achieve company goals.

Experience

  • Restaurant Supervisor

    MSC Cruise Line · 2022 — 2025
    Oversaw daily dining room operations, delegating tasks to wait staff while ensuring service quality, cleanliness, and guest satisfaction were maintained. Provided training and guidance to new staff on service standards and procedures. Collaborated with kitchen and bar teams to ensure a seamless flow of food and beverages. Addressed and resolved guest concerns in a prompt and professional manner to nurture positive relationships.
  • Waiter

    MSC Cruise Line · 2016 — 2022
    Accurately recorded guest orders and ensured timely delivery of food and beverages. Prepared tables for dining and upheld cleanliness for an inviting presentation. Assisted guests with menu inquiries and accommodated special requests. Handled payment processing and performed POS/cashier responsibilities as needed, while supporting team operations during busy service times and events.

Skills & Expertise

Education

  • Bachelor of Science in Electrical Engineering
    Adamson University

Interested in this professional?

Sign in as an employer to save this profile or invite Alex B. to a job.

Sign in as an employer