Alexander K.
Mid-Level Operations and Content Manager
Open to offersNew to PlatformAbout
Alexander K. is a seasoned Operations & Content Manager with a robust background in optimizing cross-functional teams and implementing AI-driven strategies. With significant expertise in both operations management and multimedia content creation, he has excelled in various roles, including leading remote teams at Jumper Media in the U.S. to drive lead qualifications and enhance senior healthcare plan promotions. His proficiency extends to advanced lead generation, leveraging tools like Google AI Pro and ChatGPT to refine outreach strategies. At Social Esko Strategies, Alexander managed content strategies and produced compelling video content to amplify brand visibility. His experience in the real estate and senior care sectors is complemented by his technical skills in video equipment operation, such as the DJI Mini 5 Pro, and video editing software like CapCut. With a diploma in Professional Culinary Arts, he brings a unique, well-rounded perspective to operational roles, fostering organizational growth and efficiency.
Experience
Part-time Lead Seeker and Generator
BookingsCall.com · 2025 — 2026Conducted research to identify, sort, and qualify leads for constructing highly focused prospect lists, supporting business development initiatives.Real Estate Virtual Assistant
Arudeal · 2025 — 2026Engaged with clients on FB Marketplace to obtain permissions for listing properties on the company's website and organized tax and property information to enhance the accuracy of listings.Social Media Optimizer and Video Editor
Social Esko Strategies · 2024 — 2025Oversaw the development of content strategies and produced video materials aimed at increasing brand exposure and audience interaction, while managing remote teams responsible for phone monitoring and content workflows.Operations and Content Manager
Jumper Media · 2022 — 2025Supervised and trained a team of Virtual Assistants tasked with reaching out to potential clients regarding senior healthcare plans, facilitating lead qualification and appointment scheduling to achieve call targets.Operations Manager
Senior Solutions · 2020 — 2022Initially worked in Chat Support for DoorDash USA, resolving customer issues related to orders and applications before advancing to Team Lead, where the focus was on managing daily operations and performance metrics along with providing coaching to agents.Chat Support/Team Leader
TaskUs La Union · 2018 — 2020Managed remote Real Estate Virtual Assistants, responsible for client communications, lead generation, and appointment scheduling, while also overseeing the onboarding processes of agents.Operations Manager
Sadek Real Estate · 2016 — 2019Delivered technical support for TalkTalk UK by troubleshooting broadband and connectivity issues, later promoted to Fault Manager, where complex escalations were handled by liaising directly with engineers to ensure prompt fault resolution.Technical Support/Fault Manager
Transcom · 2014 — 2016Provided assistance to customers regarding loan inquiries, payment issues, and general account troubleshooting for FDC Money Company.Customer Service Representative
Sitel · 2013 — 2014Engaged with customers to address inquiries and troubleshoot account-related issues.
Skills & Expertise
Education
- Diploma in Professional Culinary ArtsSenor Tesoro College, Calasiao · 2015 — 2016
- AB PhilosophyMary Help of Christians College Seminary, Dagupan City · 2011 — 2013