Alexandra D.

Oleksandra D. is a dedicated Customer Support Specialist with 1.5 years of experience in the retail sector, where she excelled in improving customer experiences through effective communication and problem-solving. At a B2B platform, she demonstrated her ability to engage with users by advising them and monitoring their progress, as well as collecting valuable feedback for platform enhancements. Proficient in multiple languages, including Ukrainian (native) and English (upper-intermediate), Oleksandra also possesses a Bachelor's degree in Marketing from Kyiv National Economic University. Her educational background includes a Junior Specialist's degree in Marketing from the College of Information Systems and Technologies. Based in Prague, Oleksandra's attention to detail and adaptability make her a vital asset in customer support roles.