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Alfha M. — Mid-Level Customer Sales Specialist from Philippines

Alfha M.

Mid-Level Customer Sales Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Alfha M. is a results-oriented sales and customer service professional with extensive experience across diverse industries, including the medical and retail sectors. She possesses a proven track record in building enduring client relationships and enhancing customer satisfaction through effective communication and problem-solving skills. Leveraging her background in Mass Communications from Wesleyan University - Philippines, Alfha has adeptly articulated product value and addressed customer inquiries. Her role as a Success Account Representative at TaskUs involved managing client relationships through tailored support and solutions. In prior roles with companies such as REM Healthcare and AMI Equipment and Services Solutions, she effectively managed customer inquiries, provided in-depth product knowledge, and excelled in sales transactions meeting set goals. Proficient in account management, driving revenue growth, and delivering tailored solutions, Alfha M. is committed to excellence in every professional interaction.

Experience

  • Success Account Representative

    TaskUs · 2025 — 2025
    Managed client relationships and provided tailored support to improve customer satisfaction. Conducted regular check-ins to address concerns and upsell services while maintaining detailed records of interactions.
  • Customer Service Representative

    Alorica · 2024 — 2025
    Handled customer inquiries and provided product information, managing sales transactions to reach individual and team sales goals.
  • Customer Sales Representative

    REM Healthcare (Impakt Medical) · 2023 — 2024
    Managed customer inquiries and facilitated product sales, ensuring customer satisfaction through timely follow-ups and personalized support while collaborating with team members to enhance service delivery.
  • Customer Service Representative

    Sitel (Foundever) · 2022 — 2023
    Provided customer service support, addressing inquiries and resolving issues to ensure a positive customer experience.
  • Medical Sales Representative

    AMI Equipment and Services Solutions · 2020 — 2022
    Established and maintained relationships with healthcare professionals while conducting product presentations and analyzing market trends to identify sales opportunities.
  • Sales Representative

    Grupo Marilen Inc · 2018 — 2019
    Engaged in sales activities, fostering relationships with clients and effectively promoting products.
  • Medical Sales Executive

    Medcore Enterprises · 2018 — 2018
    Promoted and sold medical products to healthcare professionals while conducting training sessions and providing post-sales support.
  • Sales Representative

    FJB-JAB · 2016 — 2017
    Focused on driving sales growth by identifying customer needs and providing tailored solutions while collaborating with team members to enhance market penetration.

Skills & Expertise

Education

  • Bachelor of Arts in Mass Communications
    Wesleyan University - Philippines · 2006 — 2009

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