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Alfie S. — Mid-Level Virtual Administrative Support Specialist from Philippines

Alfie S.

Mid-Level Virtual Administrative Support Specialist

Philippines 6+ years
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About

Alfie P. is a seasoned Virtual Assistant and Customer Support & Administrative Support Specialist based in Makati City, Philippines, with over 7 years of experience. He excels in aiding small business owners by handling customer inquiries, follow-ups, documentation, data organization, and daily operational tasks. Alfie possesses a robust background in customer service, sales, inventory management, and team support, underlined by strong communication abilities and meticulous attention to detail. His expertise is demonstrated through various roles including an Inventory Assistant with the City General Services Office, where he supported administrative operations by validating inventory data. As a Sales Promoter with OPPO Philippines, Alfie led a team to meet sales targets through effective customer service and relationship management. His proficiency extends to using tools like Microsoft Office and CRM systems, ensuring precise record-keeping and report preparation to enhance process improvement and customer relationship management.

Experience

  • Inventory Assistant (OJT / Extended Internship)

    City General Services Office · 2025 — 2026
    Assisted with daily administrative functions by validating inventory and checking records. Updated and organized inventory data using Microsoft Excel to ensure accurate record-keeping. Prepared necessary reports and documentation to facilitate office operations.

  • Sales Promoter / Team Leader

    OPPO Philippines · 2018 — 2021
    Engaged with customers to assess their needs and offered appropriate product recommendations. Managed inquiries while ensuring professional communication and a positive experience. Assisted in achieving sales goals through diligent follow-ups and knowledge-sharing.

  • Sales Associate

    Store Specialist Inc. · 2017 — 2018
    Provided service to 30–40 customers daily while addressing sales transactions and concerns. Handled product inquiries and supported inventory monitoring with organized record-keeping.

  • Customer Service Representative

    PanAsiatic Solutions · 2014 — 2016
    Managed incoming customer inquiries by offering accurate information and solutions. Recorded customer concerns for effective request handling while maintaining high-quality support across multiple interactions.