Alfraye J.
Mid-Level Administrative Officer
Open to offersNew to PlatformAbout
Alfraye J. is a seasoned professional in the airline and aviation services industry, currently serving as an Officer in Administrative Services with Kuwait Airways' IT Department. Bringing extensive experience from roles such as Administrative Assistant at NAS Menzies Aviation, she skillfully handles complex tasks like managing calendars, coordinating travel itineraries, and maintaining comprehensive records for IT assets and procurement. Her role expanded over time to include responsibilities in system management and IT content maintenance. Earlier, as an Airport OCC Operation Controller, Alfraye effectively supervised flight operations, ensuring safety and efficiency in ground equipment management. She has a robust background in reservation and ticketing, having worked as a Reservation Staff Ticketing Agent for Emirates Airline, and has imparted her industry knowledge as a part-time instructor in airline subjects. Alfraye holds a Bachelor of Science in Information Management with a major in Airline Procedures from the Philippine State College of Aeronautics, bringing strong administrative, safety, and IT skills to her roles.
Experience
Officer, Administrative Services
Kuwait Airways (IT Department) · 2026 — PresentResponsible for managing IT content on SharePoint/OneDrive, supporting end users, and overseeing equipment distribution. Assisted with the implementation of the annual user satisfaction survey and coordinated IT assets registrations, including laptops and safety equipment.Administrative Assistant
For Chief Information Officer Information Technology NAS Menzies Aviation · 2022 — 2026Maintained the Manager's calendar while organizing travel arrangements for both staff and external guests. Ensured smooth office operations through phone, email, and calendar management, including internal communications and report preparation. Kept monthly reports updated on attendance, procurement, and asset management.Airport OCC Operation Controller Ramp Service
NAS Menzies Aviation · 2022 — 2022Input shift reports into the OCC Tools System and initiated charge notes for ground equipment needed by airlines. Coordinated with the Ramp department and monitored flight activity through Flight Radar, ensuring the smooth operation of takeoffs and landings.Reservation Staff Ticketing Agent
NAS Travel National Aviation Service (NAS) · 2021 — 2022Handled client reservations and provided assistance with travel plans. Engaged with customers to modify bookings and revalidate e-tickets. Managed ticket sales and presented counter sales reports.Administrative Assistant (Training Department)
National Aviation Service (NAS) · 2019 — 2020Oversaw on-boarding for new joiners and coordinated training schedules. Responsible for maintaining staff training records in the Oracle system and managing documents within the department.Passenger Service Agent, Ground Attendant
MACRO ASIA Ground Handling Corporation · 2017 — 2019Provided check-in information to passengers and greeted them upon arrival. Assisted with baggage check and made reservations while ensuring passenger comfort and safety during their travel.Part-time Instructor/Department Head
Flight Dynamics School of Aeronautics (FDSA) · 2014 — 2019Monitored student progress and planned lessons to accommodate individual learning needs. Responsible for evaluating students' performance and implementing new teaching methods.Passenger Service Agent, Ground Attendant
MIASCOR Ground Handling Corporation · 2014 — 2016Assisted passengers with check-in, provided baggage check services, and handled reservations. Maintained a high standard of customer service and ensured the comfort and safety of passengers.Cargo Staff Support (Bonded)
NAS National Aviation Cargo ServicesGenerated airway bills and created charge slips in the Cargo System for various airlines. Responsible for organizing courier files and tracking shipments, while maintaining a monthly service provider report.
Skills & Expertise
Education
- Bachelor Of Science in Information Management Major in Airline ProceduresPhilippine State College of Aeronautics · 2013 — 2014
- Associate in information management (Major in Airline Procedures)Philippine State College of Aeronautics · 2012 — Present
- Associate in Airline Management (Major in Airline Operation)Indian Aerospace University · 2004 — 2006
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