Senior Billing and Operations Manager
Open to offersNew to PlatformAlfred C. serves as a dedicated Billing and Operations Lead with over seven years of specialized experience in Lead-to-Cash (L2C) cycles. A proficient user of Salesforce and Clio, he is adept at ensuring revenue integrity and achieving zero-delay billing cycles. His role at Private Client Services involved managing end-to-end billing for a US-based law group, leading to significant improvements in revenue movement and financial reconciliations. Alfred consistently maintained 100% accuracy in IOLTA reconciliations and spearheaded the implementation of automated payment systems. At Notified, he audited Salesforce opportunities to align contract terms with billing configurations and resolved complex billing disputes. His tenure at Genpact Services involved managing intricate health insurance policies, ensuring premium accuracy, and fulfilling financial and regulatory compliance. Alfred's certifications include Clio Certified Administrator and HubSpot Revenue Operations Certification, underscoring his expertise in financial operations and ops leadership.