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Alia F. — Mid-Level AI Data Specialist from Indonesia

Alia F.

Mid-Level AI Data Specialist

Indonesia 1-2 years
Open to offersNew to Platform
Languages
IndonesianEnglishGermKorean
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About

Alia F. is an accomplished AI Data Specialist with over five years of experience in AI data evaluation and business operations. Based in Jakarta, Indonesia and open to remote work, she has honed her expertise in evaluating AI and LLM outputs, ensuring data quality, and managing finance operations. Her role at RWS included scrutinizing AI-generated data against strict project guidelines for accuracy and consistency. At Shabura Workshop, she oversees complete accounts payable and receivable operations, ensuring financial precision. Her freelance work with Apple involves multilingual AI data annotation, enhancing dataset quality across languages including Bahasa Indonesia, English, and Korean. Alia's technical proficiency is cemented by her adept use of systems like Salesforce, Zendesk, Jira, and Oracle, coupled with her ability to perform advanced data analysis using Microsoft Excel and SQL. A strategic contributor to process improvement, she effectively managed operations at Grab for Business, and her academic foundation in Corporate Communication backs her professional endeavors.

Experience

  • AI Data Specialist / AI/LLM Evaluator

    RWS · 2026 — Present
    Evaluated AI/LLM-generated data and responses based on specified project guidelines and quality criteria. Reviewed AI outputs for accuracy, consistency, and task compliance. Identified quality issues in AI-generated data, using necessary evaluation criteria. Completed AI evaluation tasks while ensuring accuracy and consistency in high-volume workflows, adhering to detailed project guidelines.
  • Freelance AI Language Annotator

    Apple Annotation Platform · 2025 — Present
    Conduct multilingual AI data annotation for datasets in Bahasa Indonesia, English, and Korean. Evaluate and annotate language data following quality guidelines to ensure consistency. Identify linguistic edge cases and provide accurate labels, enhancing dataset quality for model development. Work independently in a remote setting while meeting project deadlines.
  • Finance Operations Specialist

    Shabura Workshop · 2024 — Present
    Oversee Accounts Payable (AP) and Accounts Receivable (AR) operations, processing invoices monthly to maintain financial accuracy. Manage monthly payment schedules and reconciliation totaling IDR 300–500 million. Administer payroll for both permanent and outsourced staff while coordinating bill resolution with vendors and internal stakeholders. Support cash-flow management through invoice tracking and financial reporting.
  • Operations Excellence

    Grab for Business · 2022 — 2023
    Managed daily B2B Zendesk support tickets, prioritizing and resolving operational issues within a three-day SLA. Onboarded enterprise clients through Salesforce, focusing on account accuracy and operational readiness. Handled Salesforce administration and maintained CRM accuracy. Developed SOPs to standardize processes and improve execution consistency.
  • Operations & Client Lead

    Little Smile Project · 2020 — 2021
    Directed project operations by coordinating clients, vendors, and internal teams to ensure effective delivery. Managed project timelines, resource allocation, and stakeholder communication while maintaining service quality. Identified inefficiencies and instituted process improvements for enhanced operational effectiveness.
  • Fraud & Operations Analyst

    OVO · 2019 — 2020
    Investigated multiple fraud cases daily through analysis of suspicious activities and support of prevention initiatives. Reviewed a high volume of financial transactions, identifying unusual behavior and operational risks. Collaborated with a team to resolve complex cases and enhance fraud-handling efficiency.
  • Finance Operations Support

    GrabFood · 2019 — 2019
    Supported finance operations by handling billing, payment reconciliation, and collections. Investigated payment discrepancies and worked with internal stakeholders for timely resolutions. Maintained financial records to support operational efficiency and month-end activities.

Skills & Expertise

Education

  • Bachelor of Corporate Communication
    Tanri Abeng University

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