Alicia T.

Alicia T. is a seasoned Medical Virtual Assistant with a certification emphasizing HIPAA compliance, appointment scheduling, and transcribing. Alicia has over three years of experience as a Community Pharmacist, cultivating strong expertise in patient counseling, prescription processing, and medication coordination. Her proficiency with electronic health record (EHR) systems and telehealth platforms accentuates her ability to support healthcare providers efficiently in virtual settings. Based in Bacolod City, Philippines, Alicia excels in maintaining regulatory compliance and implementing secure, patient-centered virtual care. She is adept at leveraging tools such as Microsoft Office and Google Workspace to facilitate precise medical records management and effective communication. With her Bachelor's degree in Pharmacy from Riverside College and additional training from professional masterclasses, Alicia stands out in providing compliant and detail-oriented solutions in healthcare administration.