Alissa G.
Mid-Level Local SEO Specialist
Open to offersNew to PlatformAbout
Alissa E. is an experienced professional specializing in Customer Support, Citation Building, and SEO for the digital marketing and financial services industries. At BrightLocal (UK), she supports clients by managing SEO campaigns focused on local search visibility, executing accurate local citation strategies, and maintaining data integrity across online directories. Her work encompasses ensuring NAP consistency, verifying business listings, and optimizing Google Business Profiles. Alissa also provides customer support using Zendesk and email ticketing systems, troubleshooting client issues, and delivering administrative assistance. Previously, as a New Accounts Intern at Landbank of the Philippines, she maintained client documentation and facilitated communication to ensure operational efficiency. She is recognized for high CSAT scores and consistent campaign delivery.
Experience
Presubmissions Support
BrightLocal (UK) · 2021 — PresentSupported clients in enhancing local search visibility through management of SEO campaigns. Responsible for building accurate local citations and maintaining data integrity across various online directories. Worked to ensure consistency of NAP (Name, Address, Phone), verified business listings, and assisted with Google Business Profile optimization. Engaged in customer support, addressing inquiries and troubleshooting issues, and providing administrative assistance for the smooth delivery of campaign results.New accounts Intern
Landbank of the PhilippinesUpdated and maintained customer accounts and personal information, ensuring records were accurate and up-to-date. Organized client documentation while ensuring the confidentiality of sensitive information. Facilitated effective communication between front and back office operations to support overall workflow.
Skills & Expertise
Education
- Bachelor of Science in Office AdministrationCentral Mindanao University · 2015 — 2019
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