4 viewsTalent
Allaena G. — Junior Customer Service Representative from Philippines

Allaena G.

Junior Customer Service Representative

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Alla E. is a dedicated professional with a history of roles in customer service and support across various industries. She is fluent in English and skilled in using Canva, Photography, and Photoshop, enhancing her capability in visual design and client interactions. Her career began as a part-time barista at I Love Milktea in Dapitan, where she managed drink preparation and customer satisfaction. Alla E. advanced to a Customer Service Representative role at 1-800-FLOWERS, organizing critical order and delivery operations for special events. Later, she contributed as a collections agent at Tellex Corp, developing her expertise in payments and billing resolutions. Her tenure as a chat support agent at TikTok Shop honed her online communication skills, securing a smooth shopping journey for users. At present, she is a chatter for OnlyFans, managing subscriber interactions to maintain engagement and provide tailored support.

Experience

  • Collections Agent

    Tellex Corporation · 2024 — 2024
    Contacted customers to follow up on overdue payments, negotiated payment plans, and resolved billing issues to facilitate timely account settlements.
  • Non-Voice CSR

    Foundever · 2024 — 2024
    Assisted customers via chat interactions at TikTok Global Shop, addressing inquiries, solving issues, and providing product information to ensure a smooth shopping experience.
  • Chatter

    ChatStars, USA · 2024 — 2024
    Managed direct communication with subscribers on OnlyFans, handling inquiries and maintaining engagement to offer a positive and personalized user experience.
  • Customer Service Representative

    Inspiro · 2016 — 2018
    Organized orders and deliveries for various events, including weddings and funerals, while supporting customers at 1-800-FLOWERS.
  • Part-time Barista

    I Love Milktea · 2015 — 2015
    Prepared and served drinks, took orders, processed payments, and maintained customer service standards. Responsible for keeping the workspace clean, managing toppings like boba, and restocking ingredients.

Interested in this professional?

Sign in as an employer to save this profile or invite Allaena G. to a job.

Sign in as an employer