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ALLAN Y. — Senior Data Analyst from Philippines

ALLAN Y.

Senior Data Analyst

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Allan Y. is a seasoned professional with over a decade of experience in data analysis, customer service, and back-office operations within the BPO and healthcare industries. His expertise extends to managing and validating large datasets, especially within Salesforce and Citrix environments, ensuring data accuracy and compliance at Wipro Philippines, where he was recognized as a Top Performer in 2022. Allan's career highlights include his role as a Data Analyst and Outbound Customer Service Representative at Wipro Philippines, where he excelled in data maintenance and customer engagement. He also held key positions at Sykes Asia and Xerox, further honing his skills in data processing and transaction management. Allan possesses a solid understanding of CRM management and has consistently been commended for his analytical skills, meticulous attention to detail, and his commitment to exceptional service.

Experience

  • Data Analyst / Data Loading Analyst / Outbound Customer Service Representative

    Wipro Philippines · 2017 — 2026
    Executed data loading, validation, and upkeep of customer and provider records. Ensured compliance with quality standards and maintained data accuracy. Conducted outbound calls to U.S. dental offices to authenticate provider information. Resolved discrepancies in data to uphold database integrity. Collaborated with internal teams for timely client requirements fulfillment while consistently meeting productivity and quality targets.
  • Data Entry Specialist

    Sykes Asia · 2015 — 2017
    Handled high-volume financial transactions with precision and efficiency. Verified and maintained confidentiality of customer information while ensuring compliance with company standards through data validation. Successfully met daily productivity and quality objectives.
  • Transaction Processor

    Xerox · 2013 — 2014
    Processed insurance-related transactions accurately and reviewed client documents for validation. Maintained confidentiality in managing sensitive customer data. Contributed to operational efficiency by adhering to turnaround time requirements.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology (Undergraduate)
    University of Cebu – Main Campus · 2010 — 2012