Allan D.

Allan D. is an experienced professional in the field of Information Technology, currently serving as an IT System Specialist at Foundever Philippines Inc. in Pasig City, Metro Manila. Since June 2020, he has expertly managed the installation and configuration of computer systems, enhancing company performance through his attentive delivery of hardware, software, and network set-ups. He is adept in conducting performance monitoring, executing system diagnostics, and maintaining optimal network efficiency through regular updates and security patches. Prior to his current role, Allan held the position of Real-Time Analyst, where he demonstrated his organizational acumen by closely coordinating with supervisors to optimize workforce management, validate queue health, and oversee agent status. Earlier, as a Customer Service Representative, Allan showcased his problem-solving skills in fraud identity and customer relations domains. He holds a BS in Information Technology from the University Of Saint Louis Tuguegarao and has earned certifications in Microsoft Office and Computer System Servicing. Allan's technical repertoire includes expertise in Microsoft Server configurations, Networking protocols, and Virtualization technologies.