Allan J.
Mid-Level Medical Billing Specialist
Open to offersNew to PlatformAbout
Allan J. is a seasoned Medical Billing Specialist with expertise in Revenue Cycle Management and customer support, having worked extensively with Accenture Inc. and Premier Medical Billing. His role as a Training and Quality Analyst involved creating spreadsheets using Google tools for reporting and delivering instructional information to enhance learning processes. In medical billing, Allan managed end-to-end billing lifecycles, resulting in consistent cash flow and financial accuracy. He efficiently handled denial management, charge entry, and accounts receivable follow-ups to optimize reimbursement processes. Allan's experience extends to utilizing EMR/EHR software, and his background includes conflict resolution and customer relationship management from his time as a Customer Service Representative and Content Moderator with Accenture. His meticulous attention to detail ensures upheld industry standards and optimal service delivery in all professional endeavors.
Experience
Remote Medical Biller
Premier Medical Billing · 2024 — 2026Administered the entire billing lifecycle to ensure steady cash flow and financial accuracy. Conducted charge entry and electronic claims submission through SimplePractice, Tebra, TherapyAppointment, and Jane App. Managed clearance of rejections and denials from insurance through timely appeals to enhance reimbursement. Documented insurance payments and adjustments from ERAs/EOBs to maintain reconciled patient accounts. Oversaw aging reports and executed payer follow-ups to reduce outstanding receivables. Verified patient benefits through EHR portals to avoid billing errors and authorization difficulties.Training and Quality Analyst
Accenture Inc. · 2019 — 2024Generated spreadsheets utilizing Google tools for generating daily, weekly, and monthly reports. Provided instructional information tailored to audiences based on specific learning activities. Collaborated with fellow instructors to exchange best practices and enhance teaching techniques. Conducted research and developed innovative methods to refine learning processes. Reviewed quality documentation to ensure compliance with industry standards. Employed advanced analytical tools to track and report on quality metrics. Oversaw all tasks and activities to uphold a desired level of excellence.Content Moderator
Accenture Inc. · 2016 — 2019Performed regular content audits to pinpoint gaps and redundancies within the content. Ensured adherence to client policies to provide a safe customer experience. Developed specifications for text, images, and multimedia production, alongside guidelines for non-standard styles across various channels.Customer Service Representative
Accenture Inc. · 2014 — 2016Addressed customer concerns related to products and services, focusing on retention and sales enhancement. Responded to customer inquiries and comments during calls throughout shifts. Engaged in discussions regarding promotions and products, aiming to improve customer service satisfaction. Redirected calls as necessary and collaborated with supervisors to resolve outstanding issues.
Skills & Expertise
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