Allen R.
Junior Client Partner
Open to offersNew to PlatformAbout
Allen A. is an experienced professional with a background in healthcare services and customer support. As a Trainee Client Partner at Access Healthcare Services in Manila, Allen successfully verified patient insurance benefits and obtained prior authorizations, reducing claim denials by ensuring compliance with payer policies and HIPAA regulations. Previously, as a Real Time Assistant in Workforce Management at Teleperformance Philippines, Allen focused on data gathering and report generation using Excel. He also served as a Customer Service Representative at Teleperformance, helping customers with inquiries and processing returns. His diverse experience includes roles such as an X-ray Technician at MediQ Healthcare in Abu Dhabi, where he produced diagnostic images, and an Encoder managing patient details. Allen holds a degree in Radiologic Technology from South-SEED LPDH College in Las Piñas City, Philippines.
Experience
Trainee Client Partner
Access Healthcare Services Manila, Inc. · 2025 — 2025Verified patient insurance benefits and secured prior authorizations for procedures, imaging, and medications. Engaged with insurance companies and clinical staff to confirm that approvals were in place prior to scheduled services. Documented details of authorizations and upheld accurate patient records using the EHR system. Ensured error-free authorization submissions to minimize claim denials and maintained compliance with payer policies and HIPAA regulations.Real Time Assistant
Teleperformance Philippines · 2023 — 2023Collected and analyzed data to support operational activities. Generated reports and performed tasks in Excel. Managed filing of details and images effectively, contributing to organization and efficiency.Customer Service Representative
Teleperformance Philippines · 2022 — 2023Assisted customers with inquiries and complaints. Provided information regarding products and services, processed orders, and handled returns.X-ray Technician
MediQ Healthcare L.L.C · 2020 — 2021Produced diagnostic images and positioned patients appropriately to facilitate imaging procedures.IT Support
MediQ Healthcare L.L.C · 2020 — 2020Resolved printer issues, installed biometric attendance systems, and troubleshot technical problems. Supervised the work of new encoders.Encoder
MediQ Healthcare L.L.C · 2020 — 2020Encoded patient details accurately and assisted in the discharge process of patients.Assistant Chef
Fisherman’s Grill · 2020 — 2020Maintained a clean and orderly kitchen environment while assisting cooks with food preparation and arrangement.Pharmacy Staff
SDG Pharmacy · 2018 — 2019Handled cashier responsibilities and performed sales clerk duties, contributing to customer service and transaction processing.
Skills & Expertise
Education
- BS in Radiologic TechnologySouth-SEED LPDH College · 2014 — 2018
- SecondaryEastern Bacoor National High School · 2010 — 2014
- PrimaryNorquin’s Living Legacy Academy · 2004 — 2010
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