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Allen M. — Mid-Level Virtual Assistant from United States

Allen M.

Mid-Level Virtual Assistant

United States 2-3 years
Open to offersNew to Platform
Languages
English
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About

Allen M. is an experienced Virtual Assistant and Social Media Manager currently working with Retrohub.AE, where he excels in managing social media calendars and providing responsive customer service through email. Previously, he showcased his proficiency as a Lead Generation and Customer Representative at Clean Collection Inc., effectively handling client communication and managing commercial leads through platforms like Home Depot and Angi. Allen's earlier role as a Financial Assistant at Fidelity Pressure Cleaning involved meticulous budget planning and executive scheduling, where he balanced a high-volume calendar with efficiency. With a Bachelor of Science in Business Administration in Marketing Management from the University of Mindanao College, Allen brings a strong foundation in administrative excellence across various platforms like QuickBooks, Slack, Shopify, Trello, Dialpad, Notion, and Google Workspace, paired with strategic time management and proactive problem-solving skills.

Experience

  • Virtual Assistant/Social Media Manager

    Retrohub.AE · 2025 — Present
    Handled customer inquiries through email and provided effective problem resolution. Managed social media content calendars across various platforms and supported daily office operations, such as scheduling, filing, and document preparation.

  • Lead Generation and Customer Representative

    Clean Collection Inc. · 2023 — 2024
    Utilized Dialpad to communicate with clients and truck drivers. Oversaw office tasks, which included managing emails and receiving customer phone calls. Performed outbound calls for customer follow-ups and inquiries while overseeing Home Depot and Angi leads.

  • Financial Assistant

    Fidelity Pressure Cleaning · 2022 — 2023
    Managed a high-volume calendar for personal and professional appointments, prioritizing efficiency and discretion. Maintained detailed records of family finances to ensure adherence to savings goals and vacation budgets. Served as a key contact for special events, focusing on thoughtful gift selection and event execution.

Skills & Expertise

Lead GenerationCustomer ServiceSocial Media ManagementVirtual Assistant

Education

  • Bachelor of Science in Business Administration Marketing Management
    University of Mindanao College · 2014 — 2018