Allen B.

Allen B. is a seasoned Medical Virtual Assistant with 15 years of nursing experience in a medical-surgical setting, primarily at Zamboanga City Medical Center. He excels in enhancing patient satisfaction through effective patient care coordination and providing robust administrative support. Allen is well-versed in managing electronic medical records (EMR/EHR), performing insurance verification, and executing medical billing and coding (ICD-11, CPT). His expertise extends to ensuring HIPAA compliance, facilitating prescription refill workflows, and supporting seamless clinic operations through accurate and real-time clinical documentation. As a former Nurse 3, Allen managed patient documentation, coordinated billing procedures, and provided training in wound care management. He also played a key role in monitoring medical equipment for ISO accreditation. Allen is not only proficient in healthcare service delivery but is also adept at utilizing tools like Microsoft Office and Google Workspace to optimize clinic efficiency.