Alolade A.
Mid-Level Virtual Assistant Administrative Professional
Open to offersNew to PlatformAbout
Ayomide O. is an experienced Virtual Assistant and Growth/Project Manager with over five years of proven performance in administrative support, operations management, and customer service within the education, technology, and business services industries. At DIPGROM International, Ayomide coordinated projects, led workflow improvements, and streamlined processes using AI tools (ChatGPT) and structured communication. Previously, as Customer Service Representative Lead at Tomania Agency, Ayomide supervised team members, optimized customer interactions, and contributed to sales performance. Tenure at Ivy Hill Academy involved administrative and operational support, extensive Canva design tasks, and comprehensive schedule and documentation management. Ayomide is adept at task management, digital content planning, and remote work, consistently ensuring efficient business operations and high-quality results.
Experience
Growth/Project Manager
DIPGROM INTERNATIONAL ILORIN. KWARA STATE · 2025 — PresentOversaw daily operations and coordinated team tasks to facilitate on-time project delivery. Developed and executed structured workflows to enhance efficiency. Produced reports, documentation, and communication materials for both internal and external stakeholders. Leveraged digital tools and AI (ChatGPT) for optimizing content creation and task execution. Ensured professional communication across various channels. Contributed to business growth through process enhancement and tracking performance.Customer Service Representative Lead/Sales Lead
TOMANIA AGENCY, ILORIN. KWARA STATE. · 2025 — 2025Managed customer inquiries through various channels, ensuring professionalism and accuracy. Addressed issues promptly using structured problem-solving methods. Fostered customer relationships to enhance satisfaction via effective communication. Led training and supervision of team members to elevate response quality and consistency. Boosted sales conversions through targeted, well-structured communication strategies.Administrative Officer
IVY HILL ACADEMY SECONDARY SCHOOL TANKE, ILORIN.KWARA STATE. · 2020 — 2025Delivered administrative and operational support across multiple departments. Handled records, reports, and official communications with precision. Coordinated schedules, events, and logistics efficiently. Developed structured systems for effective documentation and workflow management. Acted as a key point of contact for staff, parents, and external stakeholders.Administrative Assistant
IVY HILL ACADEMY SECONDARY SCHOOL TANKE, ILORIN.KWARA STATE. · 2019 — 2020Assisted in daily administrative operations, including data entry and documentation tasks. Maintained well-organized records to ensure smooth office functionality. Helped address inquiries and provided timely responses.Sales Person
STARTIMES NIGERIA OFFICE, AKURE, ONDO STATE. · 2013 — PresentInteracted with customers to clearly explain product offerings and drive sales. Helped customers with troubleshooting and understanding product use. Delivered customer-focused service to boost satisfaction.
Skills & Expertise
Education
- Bachelor of Science (B.Sc. Ed) Human KineticsUniversity of Ilorin · — — 2018
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