ALONA M.

Not specified

• Graphic Designer

  Aristo Sourcing · 2019 — 2024
  Designed logos and layouts while specializing in Photoshop for various projects. Managed project workflows efficiently, applied strong organizational skills, and communicated effectively both with clients and internal teams.

• GoHighLevel Manager

  Vertex Virtual Support · 2021 — 2024
  Oversaw CRM management and client data, creating sales funnels and automating SMS and email campaigns. Streamlined client onboarding processes and managed appointment scheduling.

• SEO Specialist

  Investing Classroom Apps · 2021 — 2023
  Coordinated program details for accounts to ensure effective operation. Managed the ERP database for partner accounts and drafted marketing materials. Updated registrants and seasonal product information, and provided administrative support.

• Lead Generation Specialist

  We Digitize · 2020 — 2022
  Generated leads via strategic outbound calls while discussing insurance offerings with potential customers. Maintained an organized database by accurately recording customer information, facilitating smooth interactions within the team.

• Appointment Setter / Cold Caller

  Fil-Am Leads and BPO Services
  Delivered exceptional customer support through various communication channels. Managed inquiries, resolved issues, and ensured customer satisfaction while using CRM software to document and handle customer interactions. Collaborated with teams to improve service delivery by addressing complex customer concerns.

• Digital Marketing Assistant / Social Media Manager

  AI Digital Marketing LLC
  Handled website management and executed social media campaigns to enhance brand visibility. Developed marketing content and scheduled posts across various platforms.

• Digital Marketing, Content & SEO Assistant

  Semforce Media
  Supported content creation while ensuring SEO optimization across projects. Managed project workflows and organized tasks to facilitate timely completion and collaboration.

• WordPress Developer & Maintenance

  Peterson Lands LLC
  Maintained and updated the company website, implementing SEO strategies and optimizing website performance. Collaborated on project requirements and resolved technical issues.

• Social Media Content Poster Scheduler

  Fox Homes
  Managed the posting schedule for social media content, ensuring accuracy and consistency across platforms. Verified published posts and resolved scheduling concerns.

• Social Science in Education

  Davao Central College · — — 2023
• Bachelor of Science in Information Technology

  Davao Central College · — — 2018