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Alona A. — Junior Social Media and Customer Service Coordinator from Philippines

Alona A.

Junior Social Media and Customer Service Coordinator

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Alona R. is a third-year Tourism Management Student currently attending PLT Inc. Bayombong Campus, enhancing her skills in customer service and English proficiency. At Kwaderno Cafe, she operates with precision, organizing social media post schedules and managing customer invoices, messages, and inquiries. Additionally, she handles budgeting and finance tasks, including profit and loss responsibilities. Her experience as a Coffee Shop Staff and Server highlights her commitment to delivering high-quality beverages and excellent customer support while also assisting with food preparation and kitchen operations. Expanding her skill set, Alona takes on roles as an online business owner in the thrift retail sector, and as a part-time English Tutor, she effectively teaches children aged 6–10. She focuses on improving their vocabulary, reading, pronunciation, and grammar, creating a supportive environment that encourages language development and student confidence. Proficient in email management and known for her effective communication skills, Alona demonstrates strong teamwork capabilities and an eagerness to learn.

Experience

  • Coffee Shop Staff / Server

    Kwaderno Cafe
    Served high-quality coffee and beverages while maintaining consistency and quality. Delivered excellent customer service, assisting patrons with their orders and inquiries. Supported daily kitchen operations and assisted in food preparation.
  • English Tutor - Part time

    Company not specified
    Provided English lessons to children aged 6–10, focusing on vocabulary, reading, pronunciation, and basic grammar. Created an engaging and supportive learning environment to help students gain confidence in their language skills. Developed instructional materials, tracked student progress, and offered constructive feedback.
  • Online Business Owner

    Thrift / preloved / bales
    Organized social media posts and managed customer invoices, messages, and inquiries. Handled budgeting and finance (P&L) for the business.

Skills & Expertise

Education

  • Tourism Management Student
    PLT INC. BAYOMBONG CAMPUS

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