Alston C.
Senior Operations and Research Analyst
Open to offersNew to PlatformAbout
Alston C. T. is a seasoned Operations & Research Analyst and Higher Education Consultant with over 25 years of multi-disciplinary expertise spanning the insurance, academic, and business sectors. Known for excellence in remote data operations, Alston has successfully managed high-stakes projects, streamlining intricate support workflows and data processing pipelines at VPA Public Claims Adjusting. His adeptness at preparing detailed documentation ensured flawless digital storage systems, while his commitment to data integrity minimized corporate risks. As a Market Research & Data Specialist on Upwork, Alston enhanced lead generation and business outreach, ensuring 100% data accuracy through innovative quality assurance workflows. His tenure as a college instructor in Davao City exemplified his ability to design comprehensive course materials bridging theoretical insights with practical application. Alston also contributed to international enrollment strategies at the University of Phoenix in Dubai, expertly guiding prospective students through admissions processes. His diverse career foundation further includes entrepreneurial ventures and insurance sector experience, showcasing a commitment to operational excellence and evidence-based insights. He holds degrees in Economics and earned units toward an MBA, backing his multifaceted professional narrative.
Experience
Operations Valuation Specialist
VPA Public Claims Adjusting · 2023 — 2026Streamlined back-office insurance support workflows and managed data processing pipelines by utilizing specialized internal platforms and CRMs. Ensured comprehensive organization and delivery of detailed project reports while maintaining accurate documentation in digital storage systems. Conducted market sourcing and audits for accurate replacement values of items, verifying historical receipts and vendor invoices to uphold data integrity. Reviewed internal guidelines to ensure data compliance with contract requirements and coordinated with various stakeholders to resolve valuation discrepancies.Market Research & Data Specialist
Upwork (Various Clients) · 2020 — 2025Developed lead generation strategies through integrated marketing efforts to establish targeted contact pipelines and perform cold outreach to connect clients with service providers. Managed data integrity workflows for projects, overseeing product research and ensuring accurate data formatting. Engaged in market analysis to optimize product catalogs and researched academic data by navigating institutional databases and public records, compiling compliance-ready reports. Provided back-office support through data entry and transcription, consistently delivering high-accuracy final reports under remote contract guidelines.College Instructor
Philippine College of Technology, Christian Colleges of Southeast Asia, Jose Maria College, University of Mindanao · 1997 — 2023Delivered targeted training and mentorship on key competencies such as Economics, Management, and Marketing, while designing comprehensive course materials and visual presentations. Led instructional design initiatives by translating complex financial concepts into manageable learning tracks for diverse audiences.Self-Employed Freelancer/Independent Contractor
Computer Parts and Hardware Trading · 2000 — 2016Oversaw business operations for the retail of computer hardware, focusing on inventory procurement to enhance profitability. Developed custom software for gaming and amusement systems, while managing technical consultancy for arcade operations and internet cafe setups.Enrollment Counselor / Administration Advisor
University Of Phoenix – Dubai Satellite Office · 2008 — 2008Conducted outreach for international recruitment and admissions, facilitating enrollment in US-accredited programs. Provided academic advisement and managed student appointments to optimize the enrollment process. Executed screening and verification of applicant credentials while maintaining precise records and ensuring compliance with institutional policies.Insurance Services Clerk
AIA Philam Life Insurance Company · 1996 — 1998Facilitated customer relations by addressing inquiries and complaints through various channels. Handled technical operations related to policy loans and cash surrenders, while performing audits to ensure insurance data accuracy and compliance with regulations. Collaborated with sales teams to support marketing efforts for insurance products.
Skills & Expertise
Education
- Master in Business AdministrationUniversity of Mindanao
- Bachelor of Arts Major in EconomicsUniversity of Mindanao
- Bachelor of Secondary EducationJose Maria College
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