Althea L.
Mid-Level Account Manager
Open to offersNew to PlatformPortfolios
About
Althea R. is a detail-oriented professional based in Manila, Philippines, with experience across virtual assistance, administrative support, and customer service. Holding a Bachelor of Science in Business Administration with a major in Marketing Management from the National University of Manila, she has excelled in multiple business domains. At Legacy Cash Offer in Pennsylvania, she served as an HR Assistant, managing email communications and coordinating candidate profiles with hiring managers, successfully conducting resume screenings, and maintaining organized applicant records. Following this, Althea transitioned to a role as an Account Manager at Rocky Health Pharmacy in Canada, where she handled pharmacy client inquiries, processed pharmacy orders, and maintained transaction records, ensuring customer satisfaction and timely delivery. She is proficient in Microsoft Office Suite, Google Workspace, and CRM tools, showcasing her capability in Email & Calendar Management and order processing, further supported by her interest in virtual assistance and human resources. Her professional journey reflects a commitment to high-quality service and efficient task delivery.
Experience
Account Manager
Rocky Health Pharmacy · 2024 — 2025Addressed client inquiries from pharmacy clients via email, delivering accurate information and timely assistance. Efficiently processed pharmacy orders, working closely with internal teams to ensure order fulfillment and on-time delivery. Kept organized transaction and order records along with client communications to support seamless operations. Fostered positive client relationships through professional interactions and reliable support while assisting in the resolution of order and account concerns.HR Assistant
Legacy Cash Offer · 2022 — 2024Handled timely email communications with applicants to update them on their application status and the hiring process. Conducted initial resume screenings to assess qualifications and job fit, filtering out unqualified applicants while shortlisting those meeting requirements. Collaborated with hiring managers to ensure alignment of candidate profiles and maintained organized applicant records to enhance the candidate experience throughout recruitment.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Marketing ManagementNational University of Manila
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