Mid-Level Customer Care Specialist
Open to offersNew to PlatformAlvin P., a seasoned specialist based in the Philippines, excels in email management, lead generation, and comprehensive administrative tasks, with a robust background in customer service. With a Bachelor of Arts in English from Pangasinan State University, Alvin has developed his career in various industries. Currently serving as a Sales Representative since May 2023, he began his professional journey with ONE WORLD CONNECTIONS INC., enhancing international sales strategies and customer acquisition. His role as a Customer Care Specialist at Frazer Consultant spanning from October 2019 to February 2023 honed his ability to address inquiries through chat, email, and voice channels, resulting in improved client satisfaction. With expertise in data entry, Google Sheets, and communication tools like ZOOM and TEAMS, Alvin efficiently manages daily customer interactions and executes high-volume outbound strategies, thus maintaining high professionalism and resolving customer issues effectively.
Sign in as an employer to save this profile or invite Alvin P. to a job.
Sign in as an employer