8 viewsTalent
ALYNE L. — Junior Bilingual Customer Service Representative from Philippines

ALYNE L.

Junior Bilingual Customer Service Representative

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishFrench
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Alyne L. is a Bilingual Customer Service and Sales Representative with extensive experience in various industries, including Risk Analysis, Education, and Mining Equipment. Her career began in risk analysis at Congo Invest Corporation and Katanga Mining Equipment, where she supervised a team of 150, enhancing productivity and ensuring regulatory compliance through weekly risk assessment reports. As an HRBP at BabaDrilling, Alyne streamlined HR processes and launched a leadership development program. At Autorechange, she honed her customer service skills, emphasizing client support and issue resolution. Currently self-employed in Cebu, Alyne tutors French, crafting personalized lesson plans and using multimedia resources to advance her students' proficiency. Her proficiency in Learning Management Systems and tools like Microsoft Teams complements her adeptness in data analysis, while her certifications in Operational Risk Management solidify her skill set. With degrees in Environmental Science and Biochemistry, and fluency in French and English, Alyne thrives in dynamic, multicultural environments.

Experience

  • French Tutor & Trainer

    Self-Employed · 2025 — Present
    Created and personalized lesson plans to meet the specific needs of students. Engaged students in conversational practices to improve language fluency, employing a variety of teaching methods including multimedia resources and real-life scenarios. Assessed student progress and provided constructive feedback based on evaluations.
  • Bilingual Customer Service & Sales Representative

    Autorechange · 2023 — 2025
    Worked collaboratively within a team, offering support and guidance to enhance service delivery. Contributed to daily operations while adapting to a flexible schedule that included nights, weekends, and holidays. Maintained attention to detail during client support interactions and assignments. Utilized critical thinking to address issues and ensure customer satisfaction.
  • HRBP

    BabaDrilling · 2022 — 2023
    Developed and executed a leadership development program, while streamlining HR processes and performance reviews to enhance efficiency.
  • Manager Assistant and Risk Analyst

    Congo Invest Corporation / Katanga Mining Equipment · 2019 — 2022
    Supported daily operations and oversaw a team of 150 employees, contributing to increased productivity. Provided training and guidance to new hires on company policies, facilitating quicker onboarding. Conducted thorough risk assessments and submitted weekly reports to management to maintain regulatory compliance.

Skills & Expertise

Education

  • Bachelor of Science in Environmental Science
    University of Lubumbashi, DRC
  • High School Diploma in Biochemistry
    Gekamin School, DRC

Interested in this professional?

Sign in as an employer to save this profile or invite ALYNE L. to a job.

Sign in as an employer