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Alyssa B. — Junior Virtual Assistant from Philippines

Alyssa B.

Junior Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Alyssa B. is a Virtual Assistant with vast experience in supporting coaches and small businesses, specializing in administrative and creative solutions. Working within the insurance industry for 1 year and 10 months, she effectively handled quoting for auto, homeowners, dwelling fire, and commercial lines while managing renewals and policy updates. Utilizing her expertise in Canva-based design, Alyssa contributed to brand development and marketing graphics. Her proficiency in social media management and thorough understanding of insurance CRMs like Applied Epic, EZLynx, and Insurancenter have strengthened operations and online presence for her clients. Previously, Alyssa worked as a Customer Service Representative at Federal Express, ensuring exceptional service and issue resolution. A business administration student at the Polytechnic University of the Philippines, Alyssa aspires to elevate her support capabilities in the fields of finance and insurance.

Experience

  • Virtual Assistant

    Insurance Company · 2024 — 2026
    Handled quoting for Auto, Homeowners, Dwelling Fire, and Commercial lines. Managed renewals and policy updates. Created marketing graphics using Canva. Maintained spreadsheets and internal records, including customer declaration pages. Assisted with social media postings and branding materials.
  • Customer Service Representative

    FEDEX · 2023 — 2024
    Assisted customers by tracking shipments and addressing service inquiries. Resolved customer issues efficiently to maintain high satisfaction levels. Accurately documented customer interactions and adhered to company procedures and quality standards.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration – Financial Management
    Polytechnic University of the Philippines · 2023 — 2025
  • Accountancy, Business and Management
    Arellano University – Juan Sumulong Campus · 2021 — 2023

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