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Alyssa S. — Junior Customer Service Agent from Jamaica

Alyssa S.

Junior Customer Service Agent

Jamaica Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Alyssa S. is an experienced professional with a solid foundation in administrative and customer service roles. She graduated from Herbert Morrison Technical High School where she excelled in subjects such as Caribbean History, English Language, and Information Technology. Alyssa has held several roles, starting as a Secretary at The Granville Peace and Justice organization under the supervision of Dave Allen, where she worked from October 2020 to February 2021. She continued in a secretarial capacity at St. James Municipal Cooperation from February 2021 to October 2021. Shifting to the customer service sector, Alyssa honed her skills as a Customer Service Agent at Teleperformance and later at Visionary Outsourcing Solutions, between January and August 2022. Throughout her career, Alyssa has maintained a focus on enhancing her abilities in business administration, literacy, and numeracy.

Experience

  • Customer Service Agent/ Reservations Agent

    Teleperformance · 2022 — 2022
    Handled customer inquiries and managed reservations efficiently.
  • Customer Service Agent/ Sales Agent

    Visionary Outsourcing Solutions · 2022 — 2022
    Engaged with customers and facilitated sales transactions.
  • SECRETARY

    Dave Allen · 2020 — 2021
    Performed administrative tasks and supported office operations.
  • SECRETARY

    St. James Municipal Cooperation · 2021 — 2021
    Managed office duties and assisted in coordination activities.

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