Alyssa B.

Alyssa B. is a dedicated professional with extensive experience in both human resources and customer service industries. Currently serving as an HR and Recruitment Supervisor at Bihola Digital Solutions, she expertly directs full-cycle recruitment, designs training programs, and guides managers in performance evaluations to foster organizational growth. Concurrently, as an Administrative Assistant and HR Manager with the Local Government in Davao City, Alyssa efficiently manages recruitment and employee management processes, enhancing office operations and maintaining confidential employee records. Her prior roles include being an Email Support Specialist at Headway.com, where she specialized in resolving billing inquiries and data management using Zendesk and Okta systems. Additionally, Alyssa has served as a Customer Service Representative at Walmart.com and Direct TV AT&T, demonstrating strong problem-solving abilities and proficiency in CRM systems to ensure customer satisfaction. She holds a Bachelor of Arts in Political Science from Rizal Memorial Colleges and completed her Senior High School with a focus on Accountancy and Business Management at Davao City National High School.