Amabelle M.
Mid-Level Customer Service Specialist
Open to offersNew to PlatformAbout
Amabelle M. is an experienced Customer Service Representative with a background spanning telecommunications, finance, health insurance, and solar services. From 2015 to 2019, she worked at Alorica, further advancing her expertise at Foundever (formerly Sykes) from 2019 to 2025 where she supported remote platforms, notably Intuit QuickBooks. Her responsibilities included providing technical support for accounting and payroll systems, handling payroll processing, preparing tax forms, and resolving merchant service and payment issues. Amabelle has also managed benefit breakdown and claims as a Dental Service Representative. Her work demonstrates strong capability in multitasking across multiple business domains and projects.
Experience
Customer Service Representative
Foundever (Formerly Sykes) · 2019 — 2025Provided remote technical support for accounting, payroll, and merchant service platforms. Managed transactions, resolved payment issues, and handled QuickBooks Desktop accounting, including invoicing and account reconciliation. Processed payroll services and assisted with preparation of tax forms.Customer Service Representative
Alorica · 2015 — 2019Performed various customer support tasks.
Skills & Expertise
Education
- AB Political ScienceLigao Community College · 2009 — 2013
- High SchoolMarcial O Ranola Memorial School · 1997 — 2001
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