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Amal S. — Mid-Level Recruitment Specialist from Jordan

Amal S.

Mid-Level Recruitment Specialist

Jordan 3-6 years
Open to offersNew to Platform
Languages
EnglishArabic
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About

Amal A. is an experienced Customer Care Specialist and Recruitment Specialist with a background in linguistic research and translation. She holds a Bachelor's degree in English Language and Literature from Al Hussein Bin Tala University in Jordan, and a Master's degree in Applied Linguistics from Pannonia University, Hungary. Fluent in both English and Arabic, she has applied her linguistic skills to translate a wide range of documents with precision and accuracy. At West Bay Recruitment in Amman, she handled various customer service responsibilities, including resolving customer inquiries and managing accounts, demonstrating adeptness in using applicable software. She later transitioned to managing full-cycle international recruitment processes for medical professionals, ensuring compliance with regulatory standards and facilitating successful placements. Amal is skilled in communication, capable of engaging effectively with clients across diverse cultural backgrounds, and proficient in Microsoft Office Suite and online communication tools.

Experience

  • Recruitment Specialist

    Company not specified · 2025 — 2026
    Managed full-cycle international recruitment processes focusing on medical professionals. Collaborated with healthcare organizations to assess staffing needs and developed sourcing strategies to attract candidates. Screened CVs, coordinated interviews, and verified candidate credentials while maintaining organized records.
  • Customer Care Specialist

    West Bay Recruitment · 2021 — 2025
    Handled responsibilities for the Customer Care/Contact Centre for English and Arabic languages. Responded to customer inquiries through various channels including calls and emails. Resolved customer issues and processed orders while maintaining accurate call logs and reports.
  • Freelance Translator and Linguistic Researcher

    DAC Services and Solutions Limited · 2020 — 2021
    Executed freelance translation of materials including articles and academic documents from Arabic to English and vice versa, ensuring precision in all translations. Provided linguistic assistance and support while maintaining client experience and satisfaction.

Skills & Expertise

Education

  • Master degree in Applied Linguistics- English Language
    Pannonia University · 2017 — 2019
  • Bachelor degree in English language and literature
    Al Hussein Bin Tala University · 2008 — 2013

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