Amanda R.

Amanda R., a distinguished Virtual Assistant based in Talisay City, Cebu, excels in delivering exceptional administrative support and customer service. With expertise gained as a Personal Assistant in the insurance industry at AXA Philippines, Amanda efficiently managed insurance applications and renewals, ensuring data compliance and accuracy. Her tenure as a Customer Service Representative with Foundever Philippines honed her skills in multichannel communication, allowing her to adeptly handle high volumes of client interactions across phone, email, and chat. Amanda's proficiency includes CRM systems, which she leveraged to maintain comprehensive and accurate client records, contributing significantly to customer satisfaction and operational excellence. As a well-versed professional, she also coordinated executive calendars, managed correspondence, and resolved complex client issues promptly. Her educational background in business administration, coupled with specialized training in financial management and operations, underscores her adeptness in engaging with global clients across diverse time zones and organizational needs.