Amanda J.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Amanda J., a dedicated hospitality professional from the Philippines, holds a Bachelor of Science in Hospitality Management from the University of San Jose–Recoletos. She is equipped with hands-on experience in customer service, food service, and maintaining service standards in fast-paced environments, exemplified through her roles at McDonald's Philippines and Cebu Home and Builders Centre. At McDonald's, as a Service Crew, she managed cashiering and ensured food safety while collaborating effectively with her team. Currently, as a Customer Service Representative at Cebu Home and Builders Centre, Amanda excels in managing customer interactions and resolving enquiries efficiently. She holds TESDA National Certificates in Cookery NC II and Housekeeping NC II. Amanda is recognized for her genuine service approach and her ability to adapt and thrive in diverse customer service roles, making her a valuable team member in the hospitality and retail sectors. She is eager to leverage her cashiering and problem-solving skills in opportunities in Australia.
Experience
Customer Service Representative
Cebu Home and Builders Centre · 2024 — PresentDelivered professional customer service through in-person and telephone interactions, addressing enquiries and providing detailed information about products and services. Effectively handled concerns and complaints, fostering positive customer relationships and enhancing overall satisfaction. Worked collaboratively with colleagues across departments to ensure efficient assistance, adapting to various customer needs while maintaining a customer-focused atmosphere.Service Crew
McDonald's · 2022 — 2024Offered friendly and efficient service in a high-volume restaurant setting, managing customer orders and inquiries. Accurately processed payment transactions using POS systems and upheld cleanliness and food safety standards in alignment with established procedures. Prepared and served food and beverages according to company guidelines while collaborating with team members to ensure smooth operations during peak times, demonstrating flexibility in role responsibilities.
Skills & Expertise
Education
- Bachelor of Science in Hospitality ManagementUniversity of San Jose–Recoletos · — — 2024
Interested in this professional?
Sign in as an employer to save this profile or invite Amanda J. to a job.
Sign in as an employer