amar S.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Amar S. is a B.Pharm graduate from Mumbai University with a CGPA of 8.0, set to graduate in 2024. He has accumulated one year of experience as a Customer Care Executive at STARTEK Solutions, where he showcased his strong communication and problem-solving abilities by handling customer queries and providing timely resolutions. Amar excelled in maintaining documentation accuracy and demonstrated proficiency with computer-based systems and internal tools. His professional aspirations are directed towards the pharmaceutical industry, with a keen interest in pharmacovigilance, drug safety, regulatory affairs, and clinical research. Skilled in Documentation, MS Excel, Customer Communication, and possessing Pharmacovigilance Fundamentals, Amar is poised to leverage his capabilities and experiences to contribute effectively to his field of interest.
Experience
Customer Care Executive
STARTEK SolutionsAddressed customer inquiries and ensured timely resolutions, while maintaining comprehensive records and documentation. Exhibited strong verbal and written communication abilities and managed customer issues in a professional manner. Utilized computer-based systems and internal tools, meeting performance and quality expectations established by management.
Skills & Expertise
Education
- Bachelor of PharmacyMumbai University · — — 2024
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