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Amarachukwu A. — Mid-Level Virtual Assistant from Nigeria

Amarachukwu A.

Mid-Level Virtual Assistant

Nigeria 3-6 years
Open to offersNew to Platform
Languages
English
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About

Amarachukwu A. is an experienced Virtual Assistant known for providing reliable and organized administrative support across several industries. Currently serving as a Virtual Assistant and Operations Specialist at Kulavita Healthcare, Amarachukwu manages client requests, handles inquiries, and maintains client records with precision. At U&U Goodnews Ventures, he excelled as a Virtual Assistant and Customer Support Specialist, skillfully managing high-volume inboxes and client preferences to enhance service and sales outcomes. His role as an Executive Assistant at Daniekeys Tech Hub underscored his ability to manage executive calendars and prioritize high-volume communications. Amarachukwu also boasts a strong educational background with a Bachelor of Business Administration and a Postgraduate Diploma in Criminology & Security Studies. Well-versed in Google Workspace, Microsoft Office, Slack, and other remote tools, he ensures seamless operations and client satisfaction. With his diligent approach to email management and client communication, Amarachukwu is adept at optimizing team productivity and ensuring timely task execution.

Experience

  • Virtual Assistant and Operations Specialist

    Kulavita Healthcare · 2026 — Present
    Handled client requests and organized daily activities to enhance response time, while addressing phone calls and online inquiries to deliver customer support. Kept client records accurate and current by regularly updating databases and coordinated follow-ups and daily schedules to ensure task completion.
  • Virtual Assistant and Customer Support Specialist

    U&U Goodnews Ventures · 2024 — 2026
    Oversaw a busy inbox, responding swiftly and professionally to client communications. Organized client details and preferences to assist in enhancing service and sales, while maintaining daily activity logs to ensure smooth transitions between shifts.
  • Executive Assistant

    Daniekeys Tech Hub · 2022 — 2024
    Coordinated executive calendars and meeting schedules, utilizing Slack and Zoom to prevent booking conflicts. Managed extensive batches of confidential company data, achieving accuracy without errors. Maintained task boards on Trello and Asana to facilitate timely project completion across teams and prioritized email inboxes to address urgent tasks immediately.
  • Customer Support and Administrative Intern

    National Examination Council (NECO) — Abuja, Nigeria · 2021 — 2022
    Addressed numerous user administrative inquiries daily through digital channels and phone support. Improved query resolution efficiency by creating clear response templates for common issues and logged complex inquiries for escalation to the appropriate department. Kept accurate records of daily support tickets and user queries.

Skills & Expertise

Education

  • Postgraduate Diploma in Criminology & Security Studies
    Institution not specified · — — 2024
  • Bachelor of Business Administration (B.B.A.)
    Institution not specified · — — 2019

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