Amber A.
Senior Banking Operations Manager
Open to offersNew to PlatformAbout
Amber A. is a results-driven finance and operations professional with over 7 years of experience in the banking and financial services industry. Having worked for organizations like MCB Bank Limited and Taleem Finance Company Limited, Amber efficiently managed transactions across 1,390+ branches for the State Bank of Pakistan, achieving 100% settlement accuracy. Recognized for improving documentation systems to reduce retrieval time by 40%, she executed Money Market, FX, and Capital Market transactions with zero delays. Her proficiency in SAP/Oracle Treasury systems and strong financial reporting skills enabled her to maintain accurate MIS reporting. Additionally, Amber excelled in customer acquisition, cross-selling, and relationship management, consistently achieving sales targets. With a Master of Commerce in Finance & Accounting, she has advanced capabilities in auditing, compliance reporting, and financial data analysis, ensuring operational efficiency and high service standards in fast-paced environments.
Experience
Manager, System Development & Quality Assurance
MCB Bank Limited · 2022 — 2025Executed Capital Market settlements through NCCPL & CDC while ensuring compliance with regulations. Supported administrative tasks, document verification, and payroll coordination. Addressed customer inquiries and complaints, providing banking solutions to maintain high service standards. Managed daily operations relating to customer transactions and account services effectively. Oversee cash transactions, payments, and reconciliations, while ensuring precise financial record-keeping. Guided customers through transactions including remittances, deposits, and withdrawals, resolving any discrepancies.Branch Accountant & Operations Analyst
Taleem Finance Company Limited · 2019 — 2022Oversaw loan disbursements, client acquisition, and product sales to meet growth targets. Compiled ECIB reports and KYC/AML documentation for credit assessments. Managed accounts payable and receivable, payroll processing, and branch cash flow. Developed KPI reports and operational insights for executive decision-making. Assisted with payroll coordination and invoice processing while maintaining compliance with financial controls.Junior Operations Associate (Contractual)
KASHF Foundation · 2018 — 2019Verified customer identities and credit histories using NADRA and VERISYS to mitigate risks. Handled customer queries and resolved complaints to ensure satisfaction. Supported daily operations and administrative tasks, improving process documentation. Enhanced operational efficiency by providing policy feedback and process improvements. Promoted accounts, loans, and liability products while consistently meeting sales targets.
Skills & Expertise
Education
- Master of Commerce (M.Com) — Finance & AccountingUniversity of Central Punjab · — — 2014
- Bachelor of Commerce (B.Com)University of the Punjab · — — 2012
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