Amiel T.

Amiel O. brings extensive experience in U.S.-based telecommunications, customer service, and freelance content editing. From 2019 to 2021, Amiel served as a CSR/TSR Account Representative with VXI for Comcast, handling inbound technical support and chat support sales. Responsibilities included resolving device issues such as Wi-Fi, TV, signal, remote pairings, and scheduling technician appointments, as well as assisting with billing processes and sales in specific U.S. states. With a decade of freelance work as a video and photo editor/graphic designer (2013–2023), Amiel advised clients on creative projects and ensured delivery within timelines. Additionally, Amiel worked contractually as a transcriptionist, sales appointment setter, and cold caller in 2022–2023, generating and qualifying leads for various clients, particularly in the media and publishing sectors.