Amina M.
Junior Customer Support Assistant
Open to offersNew to PlatformAbout
Amina M. is a dedicated Customer Support Assistant with a foundation in retail and office environments, demonstrated through her prior roles as a cashier and office assistant. With a Matric qualification and an End User Computer Certificate, she is proficient in technologies including Microsoft Office Suite and Google Workspace, and has basic knowledge of Zendesk. Her experience involves handling customer interactions efficiently, managing over 100 customers daily with precise POS system usage, and maintaining accurate cash handling. Additionally, Amina's office experience includes daily administrative tasks such as data entry and managing emails. Fluent in English, Setswana, and IsiZulu, she is equipped with strong written communication skills, typing at 35+ WPM, and is adaptable to UK/EU working hours with reliable technical resources.
Why hire me
I am accurate, reliable and meet deadlines. I type fast with excellent English grammar and listening skills, have quiet workspace, own laptop and stable WiFi. I learn tools quickly, communicate clearly, and I am available 20+ hrs/week to start immediately. I take pride in error-free work.
Experience
Cashier
Engen Brike Petroleum PTY/Ltd · 2023 — 2024Executed accurate cash handling and utilized the POS system while serving over 100 customers daily. Managed complaints and processed refunds effectively, maintaining a balanced till with no discrepancies.Office Assistant and Bus Conductor
Mundo Mtoti primary school · 2022 — 2023Supported the daily office operations through data entry and email communications.
Skills & Expertise
Education
- End User Computer CertificateBatho Pele Community Development Centre · 2018 — 2018
- MatricThusa Setjhaba Secondary School · 2013 — 2017
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