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Amirtha — Mid-Level Banking Relationship Manager from India

Amirtha

Mid-Level Banking Relationship Manager

India 1-2 years
Open to offersNew to Platform
Languages
EnglishTamil
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About

S Amirtha is an accomplished professional with extensive experience in the banking and financial services sector, specifically in customer relationship management and sales within the personal loan departments. With three years as a Telecaller and Relationship Manager at Axis Bank, she expertly handled outbound and inbound customer communications relating to personal loans, explained complex loan products, and met monthly sales targets by fostering strong customer relationships. Following this, she served two years as a Relationship Manager at Quick Loan Services Company, where she further honed her skills in managing customer queries, guiding clients through loan application and documentation processes, and ensuring timely communication and service updates. Her proficiency in Customer Relationship Management, Loan Processing & Documentation, and MS Excel & MS Word underscores her ability to effectively support clients and drive business growth. An MBA graduate from Annamalai University, S Amirtha is committed to leveraging her skills to enhance organizational success.

Experience

  • Telecaller & Relationship Manager

    Axis Bank
    Handled both outbound and inbound calls related to personal loan services while building and maintaining customer relationships. Provided detailed explanations of loan products, eligibility criteria, and the documentation process. Achieved sales and customer service targets on a monthly basis and coordinated with internal teams to ensure efficient loan processing.
  • Relationship Manager

    Quick Loan Services Company
    Managed customer inquiries and provided loan service support. Developed and nurtured relationships with both new and existing clients, assisting them with loan applications and the necessary documentation. Followed up with customers to provide updates on service status and approvals, while maintaining accurate customer records to ensure timely communication.

Skills & Expertise

Education

  • MBA
    Annamalai University
  • B.Com
    Chevalier Thomas Elizabeth College
  • HSC
    Institution not specified
  • SSLC
    Institution not specified

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