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Amjad I. — Senior Banking Operations Manager from United Arab Emirates

Amjad I.

Senior Banking Operations Manager

United Arab Emirates 1-2 years
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Languages
EnglishUrdu
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About

Amjad I. is a result-oriented and experienced banking and management professional with over 15 years of diverse experience in branch operations, customer services, and staff training and development. Holding an MBA in Banking & Finance from the University of the Punjab, he has expertly managed roles in banking and logistics. As a Branch Manager at Allied Bank Limited, Lahore, he successfully boosted branch deposits and ensured compliance with AML regulations. In his role as Manager of Training and Development, he was awarded for his outstanding training initiatives, helping prepare the bank's personnel with crucial skills. Outside of banking, Amjad efficiently handled operations and logistics at Green Waves General Trading Co. L.L.C in Dubai, optimizing the supply chain for the import and export of assorted foodstuff and animal fodder. His technical proficiency includes advanced IT skills with Microsoft Office, making him adept in problem-solving and business development across various sectors.

Experience

  • Manager-Operations & Logistics

    GREEN WAVES GENERAL TRADING CO. L.L.C · 2022 — 2026
    Oversaw the inbound and outbound logistics for assorted food products and animal fodder. Coordinated consignments with suppliers, freight agents, and transport providers while ensuring timely delivery of cargo. Cultivated relationships with local and international clients, managed export sales documentation and compliance, and maintained warehouse operations to prevent disruptions. Mentored colleagues to enhance morale and productivity.
  • Branch Manager

    ALLIED BANK LIMITED · 2016 — 2022
    Drove branch deposits, particularly focusing on low-cost deposits (CASA) and identifying new business leads. Achieved cross-selling targets for credit products and nurtured strong customer relationships to enhance loyalty. Addressed client objections with effective solutions and promoted varying deposit profit rates. Executed branch strategies while ensuring compliance with KYC and Anti Money Laundering regulations.
  • Manager Training and Development

    ALLIED BANK LIMITED · 2012 — 2016
    Designed and developed comprehensive training materials across various banking modules. Supported team transitions to a flexible working environment and established training needs assessments to identify skills gaps. Coordinated with internal and external trainers to deliver effective training, managed budgets for training programs, and maintained training records while ensuring compliance with the bank’s policies.
  • Temenos-24 Trainer (A Banking Software)

    ALLIED BANK LIMITED · 2010 — 2012
    Organized training schedules and prepared materials for effective classroom and computer-based sessions. Enhanced accessibility to training resources, delivering hands-on training tailored to diverse learner needs and successfully executing the software roll-out across the bank.
  • Banking Service Officer

    ALLIED BANK LIMITED · 2007 — 2010
    Conducted operational functions associated with branch banking, including account openings and remittances. Managed loan portfolios and foreign currency exchanges while ensuring compliance with bank policies. Delivered quality customer service and accurately documented client requests.
  • Accountant

    DESCOMP PRIVATE LIMITED · 2006 — 2007
    Managed bookkeeping and accounts payables while overseeing the budget and cash reconciliation with the bank. Handled HR functions, including staff salaries and allowances, in accordance with company policy.

Skills & Expertise

Education

  • Master of Business Administration -MBA (Banking & Finance)
    UNIVERSITY OF THE PUNJAB, LAHORE PAKISTAN · 2003 — 2006

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