Ammara A.
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Ammara A. serves as a Senior Salesforce Developer with a comprehensive background crafting and maintaining scalable Salesforce solutions. With experience spanning Service Cloud, Experience Cloud, Sales Cloud, and Education Cloud, Ammara skillfully employs Apex, Lightning Web Components (LWC), and Flow automation to optimize system performance and reduce manual intervention. At Baroque, remote in Dubai, she developed cross-vertical integration solutions to streamline complex data operations, demonstrating proficiency in data migration and validation. Previously at Plumlogix in Lahore, Ammara directed over 25 Salesforce implementations, achieving a 40% reduction in manual effort and enhancing customer support through Service Cloud functionalities such as Case Management. She built AI-driven solutions using Einstein Bots and Prompt Builder, automating 35% of support cases and improving process recommendations. Ammara's commitment to productivity is further evidenced by cutting deployment cycles from two weeks to three days and executing large-scale data migrations with 99.9% accuracy.
Experience
Senior Salesforce Developer
Baroque · 2025 — PresentDeveloped integrations for a large enterprise system that encompassed multiple business verticals using a shared endpoint. Built Apex-based integration solutions to effectively manage complex data flows across different verticals. Created batch jobs for migrating data from legacy to new objects, following record type mappings. Implemented data transformation and validation logic to maintain import accuracy and data integrity. Optimized batch processing to enhance migration efficiency.Salesforce Developer
Plumlogix · 2018 — 2025Delivered over 25 Salesforce implementations across various clouds, including Service Cloud, Experience Cloud, Sales Cloud, and Education Cloud for clients from multiple industries. Designed scalable Salesforce solutions utilizing Apex, Triggers, SOQL, Flows, and Lightning Web Components (LWC), significantly reducing manual efforts. Implemented key Service Cloud functionalities to enhance customer support operations and built Knowledge Base solutions to improve self-service capabilities. Developed Einstein Bots to automate support interactions, resulting in deflection of a portion of support cases and created Prompt Builder templates, contributing to reduced handling times. Supported Education Cloud implementations focused on student data management and workflows, while also developing community portals to promote engagement and access to information. Optimized batch job processing, improving performance and accelerating deployment cycles using Copado and Gearset. Designed a security architecture for user management and conducted large-scale data migrations.Salesforce Developer
Plumlogix · 2018 — 2025Gathered requirements for over 10 business processes and converted them into Salesforce solutions. Configured custom objects, validation rules, and automation processes, which led to a noticeable reduction in data errors. Built reports and dashboards that enhanced KPI visibility and informed decision-making.
Skills & Expertise
Education
- Bachelor of Computer Science, Information technologyFAST (NUCES) · 2014 — 2018
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