ammesia R.

Ammesia R. is a highly organized and detail-oriented Virtual Assistant with over two years of experience in providing remote support to executives and small business owners. She excels in managing administrative operations, coordinating schedules across multiple time zones, and streamlining workflows. In her role as a Senior Virtual Assistant since 2020, Ammesia has successfully reduced email backlog by 40% and improved task efficiency by 30% through the implementation of workflow automations using Zapier. Her expertise extends to client onboarding and CRM management with a record of 100% accuracy. Additionally, Ammesia has enhanced customer satisfaction as a Customer Service Representative at Teleperformance, supporting a team of 30 and handling client communication with professionalism. Her technical proficiency includes Google Workspace and Microsoft Office, Slack, and CRM tools like HubSpot and Salesforce, alongside skills in social media management and digital communication platforms.