Amos M.

You ought to employ me since I have a combination of experience in real estate administration, excellent organizational abilities, and a proactive attitude. I am thorough, reliable, and capable of handling a number of tasks at the same time without sacrificing accuracy. My experience includes coordinating maintenance, arranging inspections, keeping property records, tracking expenditures, managing calendars, and communicating professionally with tenants, suppliers, and clients. I pick up new software rapidly and am skilled in using Google Workspace, Microsoft Office, CRM systems, QuickBooks, and property management platforms. I also use AI to automate routine tasks, enhance communication, and boost productivity, which enables me to work more efficiently. I take full responsibility for my work, solve problems on my own, and always aim to make the operations run more smoothly, thus helping the team to save time and provide outstanding service.

• Real Estate Assistant

  EXP realty · 2026 — Present
  Oversaw daily administrative functions utilizing Lofty and Buildium in a dynamic real estate setting, facilitating transaction processes from listing through to closing. Managed communications among agents, clients, lenders, title companies, inspectors, and vendors. Conducted property searches and created accurate CMAs. Prepared and organized real estate documentation, including contracts and transaction files, with meticulous attention to detail. Updated and maintained CRM databases, recording leads and client interactions effectively. Assisted in the management of listings by collecting property data, uploading to the MLS, and ensuring up-to-date property information.

• Virtual Assistant

  Qui Virtual Support Solutions · 2025 — 2025
  Handled email accounts and calendars for executives, coordinating appointments and meetings. Organized travel arrangements tailored to executive preferences. Supported various administrative functions to sustain organizational efficiency. Employed project management tools to enhance workflow. Assisted executives with intricate calendar management, email sorting, and travel logistics across multiple time zones. Managed logistics for board meetings, events, and international travel, including visa arrangements and detailed itineraries.

• Call Centre Agent

  CCI International · 2023 — 2024
  Managed a significant volume of incoming and outgoing calls, ensuring prompt responses and high customer satisfaction. Followed established communication protocols to resolve diverse customer inquiries while identifying needs and providing suitable solutions. Collaborated with various departments to enhance communication and improve operational efficiency annually. Utilized CRM software to monitor customer interactions and ensured diligent follow-up, leading to increased customer satisfaction rates. Worked with team members to devise and implement strategies aimed at boosting customer retention and satisfaction.

• Public Relations Assistant

  Ministry of Public Service, Youth And Gender Affairs · 2022 — 2023
  Managed media relations to enhance coverage and public awareness of department initiatives. Coordinated meetings and schedules to improve internal communication within the Ministry. Handled both incoming and outgoing calls professionally, achieving high levels of customer satisfaction.

• Bachelor's Degree in Business Administration

  Kenyatta University · — — 2022