AMY E.

Amy C. is a Licensed Professional Teacher with a comprehensive background that spans across the BPO sector and education. With a degree in Bachelor of Secondary Education majoring in English from Dr. Emilio B. Espinosa Sr. Memorial State College of Agriculture and Technology, she graduated in 2019. Amy has over five years of combined experience, demonstrating her versatility in various industries. As a Verification Specialist at Sterling, she specialized in education verification, employing her expertise in data verification and management. Her tenure at Teleperformance as a Technical Support Representative involved supporting customers on the U-Verse Account within the telecom sector, where she honed her skills in troubleshooting and Microsoft Office & Excel. Furthermore, Amy's experience includes roles as a Customer Service Representative at Alorica for the T-Mobile Account and as an Aling Puring Account Representative with Puregold in the food industry. Her adept communication, problem-solving, and technical acumen have been pivotal in achieving high-quality results across these roles.