AMY M.

Amy M. is a Chat Support Agent based in Concepcion, Sogod, Southern Leyte, with a solid background in sales, administration, and online business operations. A graduate of Southern Leyte State University-MC, she has honed skills in strong communication, empathy, and problem-solving. Her contributions have been pivotal in various roles, including as an administrative/accounting staff member within a construction company from 2018 to 2026, where she prepared billing and coordinated with suppliers and clients. As a sales representative at Greenware Customized Systems & PC Accessories from 2017 to 2018, she excelled at responding to client inquiries via phone, email, and chat while meeting sales targets. Her entrepreneurial spirit was showcased in her role as an online business owner, where she expertly managed customer inquiries through Facebook Messenger, designed promotional materials with Canva, and conducted market research. Amy is proficient in MS Office, CRM tools, and possesses meticulous attention to detail, well-suited to her current professional duties.