Ana M.
Junior Nurse
Open to offersNew to PlatformAbout
Ana Marie B. is a motivated professional with a background in both nursing and customer service. She holds a Bachelor of Science in Nursing from the Divine Word College of Legazpi and is a Registered Nurse with certifications in Basic Life Support and Advanced Cardiovascular Life Support. Ana has extensive experience working as a Staff Nurse at RNM Dialysis Center, where she applied her nursing skills in patient care. Additionally, her roles as a Customer Service Representative and Virtual Assistant at companies such as Genpact Philippines and Pure Dental Health in ATL, Georgia, have honed her capabilities in customer interaction and service delivery. Ana's career includes diverse experiences in the Philippines and the United States, consistently contributing to team success and organizational goals.
Experience
Staff Nurse
RNM Dialysis Center · 2025 — 2026Provided nursing care within a dialysis setting, attending to patient needs and ensuring adherence to healthcare protocols.CSR- Virtual Assistant
Pure Dental Health · 2022 — 2025Managed customer inquiries and assisted with administrative tasks in a remote capacity, focusing on client support and service facilitation.Customer Service Representative
Genpact Philippines · 2020 — 2022Handled customer service operations, addressing client questions and providing solutions in a fast-paced environment.Customer Service Representative
EXL Service Philippines · 2016 — 2020Engaged with customers to resolve service issues and enhance satisfaction through effective communication and support.Customer Service Representative
Teletech · 2014 — 2016Conducted customer interactions to provide information and assistance, maintaining a focus on service excellence.Customer Service Representative
Sutherland Global Services · 2013 — 2013Addressed customer requests and inquiries, ensuring timely and efficient service delivery in a call center environment.
Skills & Expertise
Education
- Bachelor of Science in NursingDivine Word College of Legazpi · 2008 — 2012
- Secondary EducationTabaco National High School · 2004 — 2008
- Primary EducationTabaco Northwest Central Elementary School · 1999 — 2004
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