Ana G.

Ana G. is an organized, detail-oriented Virtual Assistant with a wealth of experience in back-office administration, data management, and international client support. She has effectively managed tasks across legal, corporate, and e-commerce environments, demonstrated by her ability to keep digital workspaces efficient and error-free. At Prialto, she expertly manages CRM systems to ensure accurate client data and facilitates coordination of meetings and calendars across time zones, also supporting sales outreach with lead generation and detailed reports on KPIs. Ana's role at GFI Immigration Law Firm involved processing forms with high accuracy, drafting complex legal filings, performing legal research, and maintaining compliance with USCIS requirements. Her experience at TELUS International as a customer service representative enhanced her problem-solving skills, specifically in maintaining customer satisfaction across diverse inquiries. She is fully bilingual in English and Spanish and excels in adapting to new technologies and remote workflows, enhancing team efficiency. Ana's adept skills include Data Verification & Compliance, Document Drafting & Analysis, and CRM Software management.