Ana L.
Mid-Level Administrative and Social Services Specialist
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About
Ana Leah A., an experienced Administrative and Social Services Professional, has dedicated over five years to roles encompassing administrative support, customer service, and digital content editing. Based in Davao City, Philippines, she has contributed to government environments, notably at the City Social Welfare and Development Office, where she handled office operations, documentation, and client coordination. Her skill set includes Microsoft Office proficiency, adeptness in data management, and expertise in social media editing. Ana Leah has excelled in roles that demanded strong multitasking abilities and a keen attention to detail. Her professional journey also saw her as a TUPAD Implementor under the Department of Labor and Employment, where she managed program implementations and beneficiary information. Academically, she is pursuing a Bachelor of Science in Social Work at the University of Mindanao. With a passion for digital creativity, she has also worked in freelance roles involving branding and promotional content design.
Experience
Administrative Assistant
CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE · 2025 — PresentProvides support for office operations through administrative and clerical tasks. Responsible for documentation, records filing, and data management. Aids in the preparation of reports, correspondence, and office materials, while coordinating with staff and clients on transactions and services.Social Service Assistant II
CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE · 2020 — 2025Engaged in the implementation of social welfare programs and community services. Oversees documentation and management of beneficiary records and administrative reports. Collaborates with community members and local government units, performing both field and office tasks to maintain organized records and accurate data.TUPAD Implementor
DEPARTMENT OF LABOR AND EMPLOYMENT (DOLE) · 2019 — 2019Supported program implementation and administrative coordination. Organized beneficiary information and encoded required documentation. Contributed to office operations and public service activities.Waitress
COCO’S SOUTH BISTRO TORRES · 2019 — 2019Delivered customer service in a dynamic setting. Assisted customers with professionalism while ensuring quality service, which helped to develop communication and multitasking abilities.Internship Outreach Program (IOP)
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT (DSWD) · 2018 — 2018Assigned to CSWDO Ugnayan Section. Assisted with community outreach and social welfare initiatives, while providing support for office documentation and client coordination.Photo & Social Media Editor
MODELING AGENCYEdited promotional images and social media content to enhance branding and online engagement. Contributed to the creation of visually appealing content for digital platforms and supported marketing initiatives through creative editing.
Skills & Expertise
Education
- Bachelor of Science in Social WorkUniversity of Mindanao · 2020 — Present
- Hospitality and Tourism ServicesInternational Skills Training and Assessment Center of Davao (ISTAC) · 2015 — 2017
- High School DiplomaTeofilo V. Fernandez National High School · 2010 — 2015
- Elementary School DiplomaTeofilo V. Fernandez Elementary School · 2005 — 2010
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