Ana C.
Junior Data Processing Specialist
Open to offersNew to PlatformAbout
Ana Carmena A. is an experienced data and administrative professional with a track record supporting operational and billing efficiency in the mobile self-storage, healthcare, and insurance industries. As Data Entry Support at TAXIBOX, Ana processed 500+ customer reservations weekly, improving workflow efficiency and maintaining high standards of data accuracy. While serving as Data Processing Specialist at Transpacific Office Partners Inc., she managed patient billing for 200+ healthcare accounts weekly, performed charge entry using CPT and ICD-10 codes, and led insurance eligibility verification. Ana also held the position of Assistant Team Leader, overseeing a billing team and implementing quality assurance reviews to drive measurable improvements in billing accuracy and turnaround time. Her administrative experience at Prulife UK focused on client policy preparation, payment collection, and meeting coordination. Ana leverages Microsoft Office, Google Workspace, and project management tools to deliver precise data management and workflow support across teams.
Experience
Data Entry Support
TAXIBOX mobile self-storage · 2023 — 2026Processed over 500 customer reservations weekly to generate and uphold operational reports, enhancing workflow efficiency. Audited booking records to rectify data discrepancies, consequently achieving a notable increase in data accuracy and reduction of operational errors. Communicated with internal teams via email to address data issues, ensuring daily operations remained on track.Data Processing Specialist I & II
Transpacific Office Partners Inc. · 2018 — 2023Oversaw the management and analysis of billing data for more than 200 patient accounts each week, aiding in the reduction of billing backlogs. Conducted eligibility verification for insurance claims prior to submission, thus decreasing claim rejections. Executed charge entry utilizing CPT and ICD-10 codes to maintain compliant billing workflows, while processing 250–500 transactions weekly in collaboration with the billing team.Assistant Team Leader
Transpacific Office Partners Inc. · 2022 — 2023Coordinated the daily workflows of a medical billing team consisting of 7 billers, overseeing the processing of 200–300 claims weekly. Assessed performance metrics and led quality assurance reviews, contributing to notable improvements in billing accuracy while ensuring compliance with HIPAA regulations.Administrative Secretary
Prulife UK · 2016 — 2018Maintained and organized between 300-500 records, ensuring timely and accurate preparation of client policies, which led to improved internal efficiency and reduced errors. Coordinated more than 10 client meetings monthly, optimizing schedules to prevent conflicts. Managed payment collections and field coordination tasks, facilitating smooth daily operations while addressing client inquiries effectively.
Skills & Expertise
Education
- Bachelor of Science in Secondary EducationUniversity of Science and Technology of Southern Philippines · — — 2017
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