11 viewsTalent
Anabele A. — Mid-Level Customer Service Representative from Philippines

Anabele A.

Mid-Level Customer Service Representative

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

1 items
Sign in as an employer to view portfolio files

About

Anabele A. is a highly motivated and results-driven professional with extensive experience in customer service, sales, and cold calling. Throughout her career, she has excelled in roles requiring the ability to build rapport with clients, manage objections, and close sales through effective communication and product knowledge. Her work at companies like Concentrix, Alorica, and Convergys involved handling high call volumes, meeting performance targets, and maintaining a positive customer experience. With a Bachelor of Science in Computer Science from Saint Amatiel Institute, Anabele has demonstrated her adaptability and dedication to exceeding both team and individual goals. Her roles have spanned across appointment setting, virtual assistance, chat support, and helpdesk functions, showcasing her flexibility and capability to thrive in various challenging environments.

Experience

  • Sales Support | Appointment Setting

    CGM · 2025 — 2026
    Support sales initiatives and managed appointment setting.
  • Helpdesk Level 1

    TEKIE · 2026 — Present
    Provided first-level helpdesk support.
  • Customer Service Representative CHAT/ Retention

    CONCENTRIX ALORICA · 2025 — 2025
    Handled customer inquiries via chat and focused on retention strategies.
  • E-Commerce VA

    CATCH CREATIONS · 2024 — 2024
    Conducted virtual assistant tasks focused on e-commerce.
  • Customer Service/ Sales Representative / Cold Caller/Appointment Setter/ Virtual Assistant/ Chat support/ Helpdesk

    ANABELE AMEN RIVERA · 2017 — 2021
    Provided customer service support, engaged in sales, and performed chat support duties.
  • Customer Service Representative

    CONVERGYS · 2016 — 2016
    Delivered customer service solutions.
  • Appointment Setter/ Cold Caller

    IVT/ JLMC · 2012 — 2015
    Executed appointment setting and cold calling tasks.

Skills & Expertise

Education

  • Bachelor of Science in Computer Science
    Saint Amatiel Institute · 2018 — 2020

Interested in this professional?

Sign in as an employer to save this profile or invite Anabele A. to a job.

Sign in as an employer